Privacy Policy

2.2 Information We Collect

• Contact details: name, email address, phone/WhatsApp number, city
• Enrollment details: course(s) of interest, education/professional background you choose to share, and payment confirmation details (not full card/bank numbers, which are handled directly by our payment gateway)
• Communication data: messages you send us via contact forms, email, WhatsApp, and social media
• Website usage data: pages visited, time on site, browser/device type, and similar analytics data
• Course participation data: attendance, project submissions, and mentor feedback

2.3 How We Collect It

We collect information directly from you when you fill out a form on our Website, message us on Instagram, Facebook, or LinkedIn, book a free trial class, or enroll in a course. We also collect limited technical data automatically through cookies and analytics tools when you browse the Website.

2.4 How We Use Your Information

• Process enrollments and payments
• Deliver requested course information or syllabus
• Send course information, pricing, and updates you request
• Communicate about enrolled courses, schedules, mentor feedback, and certificates
• Add you to our WhatsApp community where you have opted in
• Send marketing communications about new cohorts or courses where you have consented, with an option to opt out
• Improve our Website, courses, and marketing using aggregated, non-identifying usage patterns
• Comply with legal or regulatory obligations

2.5 WhatsApp & Marketing Communications

If you message us, comment a keyword on our social posts, or otherwise opt in, we may contact you on WhatsApp or email to follow up on your inquiry or share course information.

You can ask us to stop these communications at any time by replying "STOP" on WhatsApp or emailing us directly, and we will honor that request promptly.

2.6 How We Share Your Information

• Payment processors
• Video-conferencing and course-delivery tools such as Zoom and Google Meet
• Email/WhatsApp service providers used to provide requested or opted-in communications
• Legal authorities where required by law or to protect our legal rights

2.7 Data Storage & Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

2.8 Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this Policy — for example, for the duration of your enrollment plus a reasonable period afterward for record-keeping and certificate verification — or as required by applicable law.

2.9 Your Rights

Subject to applicable Indian law, you may have rights relating to your personal data, including access, correction, deletion, withdrawal of consent for consent-based marketing, and grievance redressal.

To exercise applicable rights or raise a privacy concern, contact legal@thecreoversity.com .

2.10 Cookies

Our Website uses cookies and similar tracking technologies to understand how visitors use the site and to improve your experience. You can control or disable cookies through your browser settings; doing so may affect some Website functionality.

2.11 Children's Privacy

Creoversity does not knowingly collect personal information from individuals under 18 without the involvement of a parent or legal guardian, consistent with our enrollment eligibility rules in our Terms & Conditions.

2.12 Grievance Officer

For concerns regarding this Privacy Policy or your personal data:

2.13 Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top will reflect the most recent revision. Material changes will be communicated to learners where appropriate.

2.14 Contact Us

legal@thecreoversity.com · +91 6362485670

13, 6th Cross Rd, Venkateshwara Layout, Kereguddadahalli, Abbigere, Bengaluru, Karnataka 560090